R.I.P. PIAF Endpoint Manager

[deano]

thanks for the info. I currently am running the aastra scripts 2.3.1 and want to start from here. Can I grab one of the mac.cfg files from the tftpboot dir? I think that should be the same thing. Anyway, what I am looking for is a way, or someone who has been successful with getting Endpoint Manager to function almost like the Aastra Scripts without the bugs. Also, what firmware are people seeing as the best solution for park and voicemail functions. I have seen lots of buzz about the newer firmware not working.

Thanks

 

[gregc]

The mac file will work too.

I'll be interested in your success as I too would like to move toward the endpoint manager but I've never used it.

-Greg

 

[rchalk]

I have tried installing on a hosted server at a distant location, but when I select to discover phoned on the system, nothing is found. I have an Aastra 67571 on the system, but it is not discovered. I notice that the address for the server shows with /24 at the end. Is that a port number, and does it need to be opened at the server firewall?
Thanks
Richard

 

[tm1000]

/24 is the subnet mask. You'd be best to read about the Internet Protocol Stack to fully understand that (I took several Cisco classes when I was in high school).

You have to have nmap installed. It probably told you that, but it won't discover a phone that doesnt have an ip. and the search ip needs to be the internal network

I have tried installing on a hosted server at a distant location, but when I select to discover phoned on the system, nothing is found. I have an Aastra 67571 on the system, but it is not discovered. I notice that the address for the server shows with /24 at the end. Is that a port number, and does it need to be opened at the server firewall?
Thanks
Richard

 

[tm1000]

Documentation is all over the polycom website, It's never in one master file. So me sending you what's changed is a huge waste of my time (no offense).

You can add the custom file to the end of the mac.cfg file just like before

It seems like the way Polycom phones are provisioned has completely changed in the last year. Until now, I have supplied the cfg options in a separate custom cfg file according to Polycom's best practices... This was accomplished by adding the file to the CONFIG_FILES directive of the template and worked fine in EPM 2.9.0.3RC5.

Unfortunately that EPM version is causing problems when attempting to provision other models as mentioned earlier in the thread and I'm preparing for an upgrade. The new provisioning method is a mystery to me - is there any documentation out there explaining the new way? Will the old phone configs work with the new EPM module and how does one go about incorporating the old custom cfg file to the new templates?

 

[atsak]

I'm having problems with a Polycom 335 which keeps getting stuck in a reboot loop.

I removed the firmware from Endpoint Manager then tried installing new firmware, which seems to have helped but it doesn't ring now, so I tried reinstalling the firmware and I get

Downloading firmware...
Done!

Checking MD5sum of Package...
Firmware MD5 didn't match

When I click to install it. Help! What can I do to help figure this out?

 

[tm1000]

Uninstall the brand and then reinstall. Then install the firmware

 

[atsak]

Uninstall the brand and then reinstall. Then install the firmware

Just completed that. Also had to manually purge the tftpboot folder (of the Polycom files). Works now.

Thanks.

 

[imekul]

This is a GREAT extension. Thank you, tm1000, for providing it!! It saves so much time when setting up/reconfiguring phones. It's awesome!

 

[dbayer]

Polycom UC Software 4.01 Released

Hello TM1000,

I see that Polycom has released a whole new update of their UC Software 4.01, as of 12/2/2011. It has a new bootrom called updater. Have you had a chance to try this with End Point Manager? Just wondering if it was ok to try it myself?

http://support.polycom.com/PolycomS...ort/voice/soundpoint_ip/soundpoint_ip650.html

Thanks,
Daniel

 

[tm1000]

Yes. It works fine. It's in the new beta-ish version of endpoint manager

PS Updater was actually in 3.3.1

Hello TM1000,

I see that Polycom has released a whole new update of their UC Software 4.01, as of 12/2/2011. It has a new bootrom called updater. Have you had a chance to try this with End Point Manager? Just wondering if it was ok to try it myself?

http://support.polycom.com/PolycomS...ort/voice/soundpoint_ip/soundpoint_ip650.html

Thanks,
Daniel

 

[tm1000]

Hello all.

I have just finished working on the new version of endpoint manager which is now multi-tenant. Meaning you can do everything you did before but now you can add specific settings to each phone such as an external SIP server, or static IPs!

Let me know if anyone wants to test it.

 

[tin]

I don't know if this is a stupid question or not, but anyway...

All my phones need mostly the same settings. Dial plan, logos, etc will all be the same. But I would like to vary the unused line keys per phone so I can have BLFs and speed dials relevant to the location/user.

What's the best way to do this as things are at the moment? Just create individual templates per phone and deal with the maintenance?
Or is there a way to include other templates (or config files) so I can break things up a bit?

 

[dbayer]

Thanks TM1000,
I'm looking forward to giving this a try.

Daniel

 

[tin]

I have just finished working on the new version of endpoint manager which is now multi-tenant. Meaning you can do everything you did before but now you can add specific settings to each phone such as an external SIP server, or static IPs!

Oh... Would that be suitable for what I was asking just above?
If so, I'm interested in testing, and also apparently need to learn to read

 

[carlosmp]

SNTP issue

Seems that the server_325.cfg template is using server.ip.1 instead of $network_time_server in the variable for the sntp server. This was in 2.9.2.9, and I also came across it in 2.10.2.1.

 

[tm1000]

Yup. It's because 2.10.2.x is forked from 2.9.2.9. Fixed now though

Seems that the server_325.cfg template is using server.ip.1 instead of $network_time_server in the variable for the sntp server. This was in 2.9.2.9, and I also came across it in 2.10.2.1.

 

[tin]

With SPA5xx series phones, there appears to be an incorrect value being set for background logos.

Endpoint Manager sets this:

<Select_Background_Picture ua="ro">Download BMP Picture</Select_Background_Picture>

Dumping the phone config I see this:

<Select_Background_Picture group="Phone/General">BMP Picture</Select_Background_Picture>

I edited my base spa$mac.xml file to have a hard coded value of "BMP Picture" and rebuilt the configs, and it works fine now.
Seems to apply also to other places this string appears such as "Select_Logo" and "Logo_Type", but I have not tested extensively nor found documentation to confirm this.

 

[elkonrad]

SPA5XX discovery not working

Hi,

I use PIAF EM 2.10.1.1. I have tried to use phone discovery for cisco SPA5XX but it never finds them, it also did not work with previous versions.

Discovery can locate snom phones, some other network devices but not SPA5XX phones. Would you have any suggestion on it, please?

Regards,
K.

 

[tm1000]

Cisco owns millions of OUIs for Mac addresses. I dont want to sit through and put all of those in. So you can either add them yourself in advanced setup under OUI manager or give the mac address of one of the phones to me and I'll get it into the system.

Hi,

I use PIAF EM 2.10.1.1. I have tried to use phone discovery for cisco SPA5XX but it never finds them, it also did not work with previous versions.

Discovery can locate snom phones, some other network devices but not SPA5XX phones. Would you have any suggestion on it, please?

Regards,
K.